What is the price of shipping?
- Prints: $8 USD for shipping within USA / $20 for all other locations
- Books and toys: $15 USD for shipping within USA / $40 for all other locations
- Shipping costs are applied once you place the order and are checking out via PayPal.
How long will it take to receive my print?
- It depends on which print you order. For most pieces, we have inventory in the US, in which case, deliveries within the US can be completed within a week. International deliveries typically take 2-3 weeks.
- If you ordering with time constraints (e.g. birthday, holiday), please email us ahead of time with your location and which print you want so we can provide an accurate delivery estimate or provide an expedited option.
If I live in Shanghai, can I view / buy the prints in person?
- Yes! Get in touch if you'd like to order and pick up in Shanghai: Shop [at] Neocha.com
What is your return policy?
- If your print is damaged when you receive it, it may be shipped back to us and returned for a full refund.
What is your relationship to the artists? What is their revenue share?
- We represent all the artists for various artist collaborations and other projects. All artists receive 50% of all profits.
- Just reach out, we'd love to hear from you: Shop@Neocha.com